UX Design Lead
I am currently responsible for mobile, web and UX engagements with Osmosoft, part of BT. We are a team of web developers, designers and user experience designers who make open source web based collaboration tools for both BT and external users.
I have a technical background but have consistently incorporated a design focus with all engagements. I love making the web work better, understanding the boundaries of a technology, pushing against them to satisfy the user and ultimately create the best possible digital experience.
I excel when working with users, customers and stakeholders, guiding them through a carefully planned change based on user centric design principles. In all of my roles I've acted as a bridge between customers, agencies and technical teams, being able to clearly articulate my vision or technical design.
I love to teach and learn from others. I have evangelised best practice at technical and business conferences in London and San Francisco. I have delivered various user training sessions in Ireland and The UK around systems I’ve designed. Interacting with real users like this allows me to learn and refine my craft based on direct feedback and observations.
Last year I was selected as a community TA for the Human Computing Interaction Coursera MOOC. Along with a small team I help to teach and assist students undertaking professor Scott Klemmer's course in HCI.
+ Agile and Lean UX
+ Web/Interface/Interaction design (Axure/Photoshop) and development (HTML5/JS Frameworks)
+ Wireframing and rapid prototyping (Digital Hi/Low Fidelity, Paper etc)
+ Mobile app design and development (native and web)
+ User Centric Design and Usability Testing
+ End to end project management and delivery
+ Information architecture and taxonomy management
+ Content management design
+ Autonomy/HP Interwoven TeamSite Certified Technical Consultant
+ Social media savvy